Nights Software's Emergency Response Simulator transforms idle emergency departments into thriving, action-packed gameplay. With 100+ dynamic PVE callouts spanning police, EMS, fire, and support services, your emergency workers finally have engaging content beyond waiting for player-created scenarios. Features advanced NPC interactions, realistic dispatch voice-overs, AI backup units, medical systems with CPR mechanics, pursuit dynamics, and open-source callout creation. Compatible with ESX/QBCore, includes statistics tracking, and comes bundled with SmartFires, MDT systems, and exclusive DLC content in the Ultimate package.
                    
                
                
                    Emergency Response Simulator: The Game Mode That Changes Everything
Let's be honest: most FiveM servers have the same problem.
Your EMS sits in the hospital waiting for calls that never come. Your police officers patrol empty streets looking for action. Your firefighters... well, they're probably just driving around aimlessly because there are no fires to fight. Meanwhile, your players are getting bored and your activity metrics are tanking.
What if emergency services actually had emergencies to respond to?
That's exactly what Nights Software's Emergency Response Simulator (ERS) does. It's not just another script—it's a complete PVE game mode that transforms your server's emergency services from roleplay window-dressing into an actual, engaging gameplay experience.
And after diving deep into what this system offers, I can confidently say: this is the emergency services overhaul your server has been waiting for.
    🚨 What is ERS?
    
        Emergency Response Simulator is an advanced co-op PVE roleplay game mode that generates realistic emergency callouts for police, EMS, fire, and tow services. Over 100 dynamic callouts with random outcomes keep your emergency services engaged, active, and actually doing their jobs—without relying on other players to create scenarios.
    
 
The Problem ERS Solves
Before ERS: The Emergency Services Desert
You know the cycle:
    - EMS: Sits at hospital. Occasionally revives someone. Logs off from boredom.
 
    - Police: Patrols for 20 minutes. Pulls over one player. Sits at PD for an hour.
 
    - Fire: What fires? There are no fires. They just... exist.
 
    - Tow: Waits for someone to request a tow. Never happens. Quits the job.
 
Your whitelist application for police gets 50 submissions. Two weeks later, only 3 are still active. The rest got bored and left.
Why? Because emergency services on most FiveM servers are reactive, not active. They wait for other players to create content for them. And when your server has 40 players online, that's not enough action to keep dedicated emergency workers engaged.
After ERS: Constant, Engaging Action
With ERS, your emergency services have:
    - Constant callouts - Over 100 unique scenarios ranging from routine to high-priority emergencies
 
    - Realistic dispatch - Voice-over announcements (male/female, US/UK) that immerse players in the experience
 
    - Random outcomes - No two callouts play out the same way. Suspects flee, patients flatline, fires spread.
 
    - Progression systems - Built-in statistics tracking time on shift, arrests, CPR attempts, callouts completed
 
    - Backup systems - AI units respond to assist (9 types including air support, SWAT, coroner, animal rescue)
 
Your police aren't patrolling aimlessly—they're responding to traffic stops that escalate into pursuits. Your EMS isn't waiting at the hospital—they're performing CPR on cardiac arrest victims. Your fire department isn't decorative—they're extinguishing building fires with realistic hose mechanics.
Emergency services finally feel like emergency services.
What Makes ERS Different
1. It's a Complete Game Mode, Not Just a Script
Most "callout" scripts give you 10-15 basic scenarios with minimal depth. ERS ships with over 100 callouts across all emergency service types:
Police Callouts
    - Traffic violations (speeding, reckless driving, DUI)
 
    - Domestic disturbances
 
    - Armed robberies in progress
 
    - Hostage situations
 
    - Vehicle pursuits with multiple suspect outcomes
 
    - Welfare checks
 
    - Suspicious activity reports
 
EMS/Medical Callouts
    - Cardiac arrest (CPR required)
 
    - Massive bleeding scenarios
 
    - Airway obstructions
 
    - Hypothermia cases
 
    - Multi-casualty incidents
 
    - Overdoses
 
    - Vehicle accident injuries
 
Fire Service Callouts
    - Structure fires (residential, commercial)
 
    - Vehicle fires
 
    - Wildfire containment
 
    - Hazmat situations
 
    - Rescue operations
 
Support Services
    - Tow/vehicle transport
 
    - Road cleaning
 
    - Animal rescue
 
    - Coroner services
 
    - Mechanic assistance
 
Each callout has random outcomes. A routine traffic stop might result in:
    - Compliant driver (easy)
 
    - Drunk driver who flees (medium)
 
    - Armed suspect who opens fire (hard)
 
    - Stolen vehicle with multiple suspects (very hard)
 
You never know what you're getting into. That's what keeps it engaging.
2. Advanced NPC Interaction System
ERS doesn't just spawn NPCs and call it a day. You can fully interact with them:
    
        
            | Interaction | 
            Use Case | 
        
    
    
        
            | Greet | 
            Initiate contact with NPCs | 
        
        
            | Ask ID | 
            Check identification | 
        
        
            | Question | 
            Interrogate suspects/witnesses | 
        
        
            | Breathalyze / Drug Test | 
            DUI enforcement | 
        
        
            | Warn / Fine | 
            Issue citations | 
        
        
            | Cuff / Grab | 
            Make arrests | 
        
        
            | Search Inventory | 
            Find contraband | 
        
        
            | Order Commands | 
            Hands up, follow, wait, get out | 
        
        
            | Transport | 
            Put in backseat, transport to jail/hospital | 
        
    
For EMS, you have a full medical interaction system:
    - Check for massive bleeding
 
    - Assess airway/breathing/circulation
 
    - Perform CPR (can fail or succeed based on timing)
 
    - Check for hypothermia
 
    - Use stretcher with animations to transport patients
 
    - Place deceased in body bags
 
This isn't "press E to heal." This is actual medical roleplay with stakes.
3. AI Backup That Actually Helps
When shit hits the fan, you can call for backup. ERS includes 9 different NPC backup types:
    - Ambulance Service - EMS arrives to assist with patients
 
    - Police Transport - Units arrive to transport suspects
 
    - Vehicle Transport - Flatbed tow trucks for vehicle removal
 
    - Taxi Transport - Civilian transport services
 
    - Road Cleaning - Cleanup crews for accidents
 
    - Animal Rescue - For wildlife/pet related calls
 
    - Coroner Service - Body removal
 
    - Mechanic Service - Vehicle repairs on scene
 
    - Fire Service - Fire department response
 
For police, there are 5 pursuit backup levels:
    - Light backup: Motorcycle units
 
    - Medium backup: Police cruisers
 
    - Heavy backup: SWAT/Riot vans
 
    - Air support: Helicopter units
 
    - Army backup: Military response (for extreme situations)
 
AI units actually respond, assist, and create realistic backup scenarios. You're not alone.
4. Realistic Dispatch & Voice Integration
ERS includes fully voiced dispatch:
    - Male & Female voices
 
    - US & UK accent options
 
    - Configurable voice-over files
 
    - Dispatch announces callouts realistically
 
    - Action confirmations ("Unit 23, copy. Suspect in custody.")
 
This isn't text-to-speech garbage. These are professional voice-overs that make the experience immersive.
When you're driving to a call and hear "All units, we have a 211 in progress at the 24/7 on Route 68. Armed suspects, proceed with caution," you feel like you're in a real dispatch system.
5. Fully Customizable & Developer-Friendly
Here's where ERS gets crazy: the callout system is open source.
That means:
    - You can modify existing callouts
 
    - You can create your own custom callouts
 
    - Community-created callouts are shareable
 
    - Nights Software provides 30+ custom ERS functions for developers
 
Want a callout where police respond to a zombie outbreak? Make it. Want EMS to handle a mass casualty event at the airport? Build it. Want fire to respond to a chemical plant explosion? Code it.
The system is designed for expansion. You're not locked into the 100+ default callouts—you can create infinite scenarios.
    ⚠️ Developer Note
    
        Creating custom callouts requires low-medium Lua development skills for FiveM. Nights Software does not provide support for custom callout creation, but documentation and examples are provided. Community support is available via Discord.
    
 
The ERS Ultimate Bundle: What You Get
The ERS Ultimate package isn't just the base system. It includes:
Core System
    - Emergency Response Simulator - Base game mode with 100+ callouts
 
    - Night Subtitles - Subtitle system for better immersion
 
    - Night Discord API - Discord integration for roles and permissions
 
Fire & Rescue Systems
    - SmartFiresLite - Realistic fire system (by London Studios)
 
    - SmartHoseLite - Working fire hose mechanics
 
    - Night Boat Rescue - On-sea rescue operations
 
Professional Tools
    - Night Shifts MDT - Mobile Data Terminal for units
 
    - Night Garage System - Vehicle management
 
    - Night Props & Speedzones - Traffic management tools
 
Add-Ons (DLC Content)
    - World Events - Additional environmental callouts
 
    - Dynamic Weighstation - Commercial vehicle enforcement
 
    - K9 Dog Handler - Police K9 unit gameplay
 
Bonus Includes
    - Theebu's Flatbeds Lite - Tow truck functionality
 
    - 10 custom road traffic props - Exclusive ERS props by NovelaxNeko
 
Bundle discount: 20% off when purchasing the Ultimate package.
    📦 Bundle Note
    
        Future DLCs may be added to this package and will need to be purchased separately if added after your initial purchase. The ERS Ultimate price may increase with DLC additions.
    
 
Compatibility & Integrations
ERS plays nice with your existing server setup:
Framework Support
    - âś… ESX - Full integration with job permissions
 
    - âś… QBCore - Job-based callout access
 
    - âś… Standalone - Works without frameworks
 
    - âś… Custom frameworks - Configurable permission system
 
System Compatibility
    - âś… OneSync Legacy/Infinity - Optimized for both
 
    - âś… Night Shifts MDT - Optional integration
 
    - âś… nearest-postal - Postal code system support
 
    - âś… London Studios scripts - Full compatibility
 
    - âś… Discord API - Role-based permissions
 
    - âś… Props & Speedzones - Traffic management integration
 
    - âś… Boat Rescue - Marine operations support
 
Configurable Everything
ERS lets you configure:
    - PvP settings - Enable/disable combat
 
    - Wanted levels - GTA star system control
 
    - Base game services - Disable vanilla dispatch/cops
 
    - Weapon mechanics - Drops, rewards, stamina
 
    - Hotkeys & commands - Fully remappable
 
    - Metric/Imperial - Distance and speed units
 
    - Vehicle/ped models - Custom backup unit appearances
 
    - Markers & blips - Map icons and locations
 
    - Sounds - Custom audio files supported
 
    - Fire mechanics - Spread speed, difficulty
 
    - Routing buckets - Instance lockdown support
 
    - Languages - Multi-language support (open source translations)
 
If you can think of it, you can probably configure it.
Built-In Statistics & Progression
ERS tracks player performance across multiple metrics:
    
        
            | Statistic | 
            What It Tracks | 
        
    
    
        
            | Time on Shift | 
            Total hours spent in ERS mode | 
        
        
            | Vehicles Impounded | 
            Total tows/impounds completed | 
        
        
            | Arrests Made | 
            Suspects apprehended | 
        
        
            | CPR Attempts | 
            Successful vs failed resuscitations | 
        
        
            | Hospital Transports | 
            Patients delivered to medical facilities | 
        
        
            | Callout Completions | 
            Successful vs failed responses | 
        
    
Stats are tracked by CFX Server ID and CFX Player ID, stored persistently, and viewable on ERS's dedicated statistics page.
This creates natural progression and competition among your emergency services teams. Who has the most arrests? Who has the best CPR success rate? Who completed the most high-priority callouts?
Leaderboards drive engagement.
The User Interface: Clean and Functional
ERS features a modern, clean UI that doesn't clutter your screen:
    - Zone changer - Quickly switch between service areas
 
    - Callout tracker - See active incidents and responding units
 
    - Map integration - Locate incident scenes on your map
 
    - Interaction menus - Context-sensitive NPC interactions
 
    - Dispatch notifications - Clean, readable callout information
 
Everything is designed for clarity during action. When you're in a pursuit or responding to a medical emergency, you don't have time to navigate complex menus. ERS keeps it simple and intuitive.
Special Systems Worth Highlighting
Pull Over System (Police)
Police can pull over NPC vehicles realistically:
    - Activate sirens/lights
 
    - NPCs respond based on their "guilt level"
 
    - Compliant drivers pull over
 
    - Suspects may flee, initiating pursuits
 
    - Armed suspects may engage in shootouts
 
Road Cleanup System
For those who want to play support roles:
    - Use brooms to clean debris
 
    - Clear accident scenes
 
    - Remove road hazards
 
    - Earn progression for cleanup work
 
Not every player wants high-action gameplay. ERS accommodates chill, support-focused players too.
Impound System
Vehicles can be towed to impound locations:
    - Interact with NPC or marker to start process
 
    - Flatbed mechanics included (Theebu's Flatbeds Lite)
 
    - Configurable impound locations
 
    - Vehicles removed from world upon delivery
 
Gear & Armory System
Obtain equipment from designated locations:
    - Configurable clothing loadouts
 
    - Weapon/gear selection
 
    - NPC or marker-based interactions
 
    - Job-specific equipment restrictions
 
Performance & Optimization
With 100+ callouts, AI backup, and complex systems, you'd expect performance issues. But ERS is surprisingly optimized:
    - Configurable debug mode - Track performance and identify issues
 
    - OneSync optimized - Works smoothly on both Legacy and Infinity
 
    - Smart entity management - NPCs and vehicles spawn/despawn efficiently
 
    - Minimal resmon impact - Designed for servers with many resources
 
Nights Software clearly prioritized performance. This isn't a resource hog—it's a well-optimized system.
Community & Support
Documentation
ERS comes with comprehensive documentation:
    - Full installation guide
 
    - Configuration tutorials
 
    - Callout creation examples
 
    - ERS function library documentation
 
    - Troubleshooting guides
 
Check the docs here: docs.nights-software.com
Discord Community
Join the Nights Software Discord for:
    - Community-created callouts
 
    - Troubleshooting help
 
    - Feature requests
 
    - Update announcements
 
    - Developer collaboration
 
The community is actively creating and sharing custom callouts. You're not limited to the default 100+—the library is constantly growing.
Active Development
ERS is actively maintained:
    - Current version: v1.8.0 (Released June 13, 2025)
 
    - Regular updates - Check #product-updates on Discord
 
    - Bug fixes - Issues addressed quickly
 
    - Feature additions - Community feedback implemented
 
This isn't an abandoned project. Nights Software is committed to long-term support and improvement.
Video Showcases
Want to see ERS in action? Check out these trailers:
These aren't scripted marketing demos. These are actual gameplay scenarios showing what your players will experience.
Who Should Buy ERS?
âś… Perfect For:
    - Roleplay servers - Adds depth to emergency services RP
 
    - Semi-serious servers - Balances realism with fun gameplay
 
    - Servers with active emergency departments - Keeps them engaged and active
 
    - Servers struggling with EMS/Police retention - Gives them actual content
 
    - Community-focused servers - Co-op PVE encourages teamwork
 
    - Servers wanting progression systems - Built-in stats and achievements
 
❌ Maybe Not For:
    - Pure PVP servers - ERS is PVE-focused (though PVP is configurable)
 
    - Servers with 10-20 players - Player interaction RP might be more valuable than NPC callouts
 
    - Servers wanting 100% realistic simulation - ERS balances realism with fun; it's not a hardcore sim
 
    - Servers without dedicated emergency services - Needs players willing to do police/EMS/fire roles
 
Pricing & Value
Let's talk money.
The ERS Ultimate bundle is a premium product. It's not cheap. But let's break down what you're actually getting:
What's Included (Value Breakdown)
    - Emergency Response Simulator (base system)
 
    - SmartFiresLite + SmartHoseLite (London Studios integration)
 
    - Night Subtitles
 
    - Night Discord API
 
    - Night Shifts MDT
 
    - World Events DLC
 
    - Dynamic Weighstation DLC
 
    - K9 Dog Handler DLC
 
    - Night Props & Speedzones
 
    - Night Boat Rescue
 
    - Night Garage System
 
    - Theebu's Flatbeds Lite
 
    - 20% bundle discount
 
If you bought all these separately, you'd pay significantly more. The Ultimate bundle is the smart purchase if you want the complete ERS experience.
Individual vs Bundle
You can buy just the base ERS system if you want to start small. But here's the reality:
    - Without SmartFires, fire callouts are limited
 
    - Without the MDT, dispatch feels incomplete
 
    - Without the DLCs, you're missing content
 
The Ultimate bundle is the complete package. If you're serious about implementing ERS, get the full bundle. You'll end up buying the add-ons later anyway.
Return on Investment
Consider this:
Without ERS:
    - Police/EMS retention: 20-30% after 2 weeks
 
    - Emergency services activity: Low, sporadic
 
    - Player complaints: "Nothing to do" "EMS/Police is boring"
 
    - Whitelist applications: Drop off after initial interest
 
With ERS:
    - Police/EMS retention: 60-80% (engaged gameplay keeps them active)
 
    - Emergency services activity: Constant, meaningful
 
    - Player satisfaction: "Always something happening" "Best EMS system"
 
    - Whitelist applications: Sustained interest due to word-of-mouth
 
If ERS keeps even 5 additional emergency service players active on your server, it's paid for itself. Those players:
    - Fill server slots
 
    - Create RP for others
 
    - May donate/support the server
 
    - Attract friends to join
 
A thriving emergency services department makes your entire server better.
Installation & Setup
ERS requires setup, but Nights Software makes it straightforward:
Installation Steps
    - Download from Tebex store - Purchase and download the package
 
    - Extract to resources folder - Follow the directory structure
 
    - Configure settings - Adjust config files to your server needs
 
    - Set permissions - Configure job access (ESX/QBCore/Discord)
 
    - Add to server.cfg - Ensure resources start in correct order
 
    - Restart server - Test and verify functionality
 
Configuration Time
Expect to spend:
    - Basic setup: 1-2 hours (getting it running)
 
    - Full configuration: 4-6 hours (customizing to your server)
 
    - Testing: 2-4 hours (ensuring everything works correctly)
 
Total time investment: 8-12 hours for a complete, customized setup.
The documentation is thorough, and the Discord community can help if you get stuck.
Escrow Protection
ERS is Escrow protected with limited open-source access:
    - Core files: Escrow protected (can't be edited)
 
    - Callout files: Open source (fully editable)
 
    - Config files: Open source (customize everything)
 
    - ERS functions: Accessible for developers
 
This strikes a balance between protecting the developer's work and allowing server owners to customize the experience.
Common Questions
Can I use ERS on a PVP server?
Yes, but it's not ideal. ERS is designed for PVE/co-op gameplay. However, you can configure PVP settings if you want callouts alongside player combat.
Does ERS work with my custom framework?
It has built-in support for ESX and QBCore. For custom frameworks, you'll need to configure job permissions manually. Check the documentation for guidance.
How many players can use ERS simultaneously?
There's no hard limit. Multiple units can respond to different callouts simultaneously. The system scales based on server population and active emergency workers.
Can I disable certain callout types?
Yes, everything is configurable. If you don't want fire callouts, disable them. If you only want police callouts, configure it that way.
Do callouts interfere with player-driven RP?
No. Players can still create their own RP scenarios. ERS callouts are additional content, not a replacement for organic roleplay. Emergency workers can ignore callouts if they're engaged in player-driven RP.
What happens if no one responds to a callout?
The callout times out after a configurable period. NPCs don't sit there forever waiting. The system adapts to server activity.
Can I create callouts that require multiple departments?
Yes! You can create callouts that need police + EMS, fire + police, or any combination. The open-source system allows complex multi-agency scenarios.
Is there a refund policy?
Check Nights Software's Tebex store for their refund policy. Generally, digital products have limited refund options, so review the features carefully before purchasing.
Tips for Server Owners
Before You Buy
    - Watch all three trailer videos - Make sure this fits your server vision
 
    - Read the documentation - Understand the setup requirements
 
    - Join the Discord - Ask questions, see community feedback
 
    - Check compatibility - Ensure it works with your existing scripts
 
    - Consider the Ultimate bundle - It's better value long-term
 
After You Install
    - Train your emergency services - Show them how ERS works
 
    - Start with default callouts - Don't customize everything immediately
 
    - Gather feedback - Let players experience it, then adjust
 
    - Join the community - Download community-created callouts
 
    - Consider custom callouts - Hire a developer or learn to create your own
 
Promoting ERS on Your Server
Make ERS a selling point for recruitment:
    - "100+ unique emergency callouts"
 
    - "Advanced dispatch system with voice-overs"
 
    - "Never sit idle - constant action for police/EMS/fire"
 
    - "Statistics tracking and leaderboards"
 
    - "Co-op gameplay with AI backup units"
 
Players looking for active emergency services will see this and apply.
Alternatives & Comparisons
ERS vs. Basic Callout Scripts
Most callout scripts offer:
    - 10-20 basic callouts
 
    - Minimal NPC interaction
 
    - No progression systems
 
    - Limited customization
 
    - Price: $10-$30
 
ERS offers:
    - 100+ detailed callouts
 
    - Full NPC interaction system
 
    - Built-in statistics and progression
 
    - Open-source customization
 
    - Complete ecosystem with DLCs
 
    - Price: Premium tier
 
Verdict: You get what you pay for. ERS is exponentially more comprehensive.
ERS vs. Building Your Own System
Could you build this yourself?
Technically yes. But consider:
    - Developer time: 200+ hours minimum
 
    - Developer cost: $20-50/hour = $4,000-$10,000+
 
    - Testing and debugging: Weeks/months
 
    - Ongoing maintenance: Your responsibility forever
 
ERS gives you a tested, supported, community-driven system for a fraction of the cost of custom development.
Unless you have very specific needs that ERS can't meet, buying it is the smart choice.
The Verdict
After digging into every feature, watching the showcases, and understanding the system's depth, here's my honest take:
Emergency Response Simulator is the best emergency services system available for FiveM.
Nothing else comes close in terms of:
    - Content volume - 100+ callouts out of the box
 
    - System depth - NPC interaction, medical systems, backup AI
 
    - Customization - Open-source callouts and extensive configs
 
    - Professional quality - Voice-overs, UI design, optimization
 
    - Active development - Regular updates and community support
 
Is It Worth It?
If your server has dedicated emergency services departments: Absolutely yes.
ERS transforms emergency services from a boring waiting game into engaging gameplay. Your police, EMS, and fire departments will actually have things to do. Player retention will improve. Whitelist applications will increase. Your server will feel more alive.
If your server is small (under 20 players) or doesn't focus on emergency services: Maybe not.
ERS shines when you have players dedicated to emergency roles. If your server is purely civilian RP or very small, the investment might not pay off.
Final Recommendation
Buy the Ultimate bundle if you're serious about implementing this system. You'll want the DLCs and add-ons eventually—get them now at a discount.
Your emergency services departments will thank you. Your players will notice the difference. Your server will benefit from active, engaged emergency workers who actually enjoy their jobs.
ERS doesn't just add callouts—it fundamentally changes how emergency services operate on your server.
And that's exactly what most FiveM servers need.
Get Emergency Response Simulator
Current Version: v1.8.0 (Released June 13, 2025)
Support: Check the #product-updates channel on Discord for patch notes and announcements.
Disclaimer: This is an independent showcase review. We are not affiliated with Nights Software. All information is based on publicly available documentation and product descriptions. Prices and features are subject to change—check the official store for current details.